Cameras & Camcorders

 

Product Category

Return/Exchange Period  

Condition

Gopro

30 days

 Opened 10% Restock
Gopro  Accessories 30 days  Opened 10% Restock

Cell Phones & Accessories

 

Product Category

Return/Exchange Period  

Condition

Cell Phones, Smartphones & Wireless Devices

15 days3 Opened
Cell  Accessories 30 days Opened

Headphones, Speakers & Car Electronics

 

Product Category

Return/Exchange Period  

Condition

Car Electronics

30 days

Opened 10% Restock
 Earphones  (all types)2 30 days  Unopened 
Headphones 30 days  Opened 10% Restock
Home Theatre Audio 30 days Opened 10% Restock
Portable Audio

30 days

Opened 10% Restock

Headphones of any kind must be unopened

 Bags

 

 Bags                      

30 days                     

      Opened 10% Restock
 

Musical Instruments

 

Product Category

Return/Exchange Period  

Condition

Guitars,Bongo 30 days Opened 10% Restock
Musical Instrument Consumables (Guitar Strings, Microphones, etc.) 30 days  Opened 10% Restock
Wind Instruments (e.g. Harmonicas) Not returnable  Not returnable


Printers, Ink & Office Supplies

 

Product Category

Return/Exchange Period  

Condition

Batteries

30 days

Unopened
Home Phones & Office Communication 30 days  Opened 10% Restock
Office Supplies 30 days Unopened
Office Supply Consumables (Ink, Toner, etc.)

30 days

Unopened
Printers

14 days

Opened 10% Restock
Scanners & Fax

30 days

 Opened 10% Restock


Smart Home

 

Product Category

Return/Exchange Period  

Condition

Smart Audio & Video

30 days

 Opened 10% Restock
Smart Controls 30 days  Opened 10% Restock
Smart Monitoring & Sensors

30 days

 Opened 10% Restock
Smart Security & Access

30 days

 Opened 10% Restock


Toys & Drones

 

Product Category

Return/Exchange Period  

Condition

Drones

30 days

Unopened

Drone Accessories

30 days

Opened 10% Restock

Hobby-grade R/C Vehicles

30 days

Unopened
Toys, Games & Collectibles 30 days  Opened 10% Restock


TV & Home Theatre

 

Product Category

Return/Exchange Period  

Condition

3D Glasses

30 days

Unopened
Home Theatre Accessories 30 days  Opened 10% Restock
Home Theatre Audio 30 days   Opened 10% Restock
Media, Cable & Streaming Devices 30 days  Opened 10% Restock
Televisions1

30 days


  Opened 10% Restock

Vacuums

 

Product Category

Return/Exchange Period  

Condition

Vacuums

30 days

Opened 10% Restock


Video Games & Entertainment

 

Product Category

Return/Exchange Period  

Condition

CDs

30 days

Unopened
Gaming Accessories 30 days Opened 10% Restock
Gaming Consoles 30 days Unopened
Movies & TV Shows (DVD and Blu-ray) 30 days Unopened
Gaming PCs

14 days

Opened 10% Restock
Video Games

30 days

Unopened


Wearable Technology & VR

 

Product Category

Return/Exchange Period  

Condition

Activity & Fitness Trackers 30 days Opened 10% Restock
Virtual Reality Accessories 30 days Opened 10% Restock


Other Categories

 

Product Category

Return/Exchange Period  

Condition

Services, Deliveries & Installations

Not returnable

Not returnable
Seasonal Holiday Goods

Ask store

Ask store
Safety Goods

30 days

Unopened

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